Privacy statement

Privacy statement

Who are we?

Butler Point is a product of Do Company b.v. and specializes in supporting clients by offering lifestyle management services. In providing these services, we process a number of personal data.

Privacy and security

On our website, you may be required to provide some personal information. This page explains which information we collect, why, who has access to it, and how long we keep it. Any data you enter on our website will be securely stored. Unauthorized persons will not have access to your information. If we need to share your data with others – you can read below why and when we do so – we require that they treat your information with the same care we do and use it solely for the purposes for which it was provided. This Privacy Statement explains our practices. If you have any questions after reading this document, please contact us.

Data

The data we (may) store about you consists of the information you entered when registering. This includes contact details such as: name, gender, address, phone number, and email address. We may also keep a copy of your identification document if it is necessary for a specific application.

What we do with your data

We use your data for various purposes, outlined below. We handle the data you provide with the utmost care.

Delivering your order

To fulfill your request, we need your name, email address, address(es), payment details, and sometimes your phone number. This allows us to process and keep you informed about your order. We may share your information with others if necessary for the order, such as our butlers, external delivery services, and suppliers.

Your account

In your account on www.butlerpoint.nl, we store information including your name, address, phone number, and email address. We also keep records of previous orders, making it easy for you to review your past transactions along with invoices.

External suppliers and delivery services

To provide our services, we work with external suppliers and delivery services. We require our partners to treat your data with the same level of care and only use it for the agreed-upon purposes and conditions.

Newsletter and marketing

You can subscribe to our newsletter to stay informed about offers, promotions, and our latest news. If you wish to unsubscribe, you can easily do so via a link at the bottom of the newsletter. We may also use your contact information for marketing purposes.

Improving our service

We are constantly working to improve our services. As part of this, we may use your data to invite you to participate in customer or market research using the email address you provided.

Post-purchase payment

If you purchase services that are not paid for immediately, we may contact you by phone or email to remind you of an outstanding invoice. In some cases, we may pass on your information to a collection agency and/or bailiff to recover unpaid invoices on our behalf.

Storage and retention period

We retain your personal data only as long as it is necessary. Data required for ongoing relationships or agreements will be stored for the duration of that relationship or agreement. You can delete your account on our website, which will also result in the deletion of your data. Invoice data related to purchases is retained for administrative purposes.

Information, changes, and objections

You have specific rights regarding the processing of your personal data. You can always contact us regarding these rights, especially in the following cases:

  • If we process your personal data;
  • How we process your personal data;
  • Access to the personal data we process about you;
  • Objections to the processing of your personal data;
  • Changes to your personal data if it may have been processed incorrectly;
  • Deletion of your personal data;
  • Transfer of your personal data to yourself or another organization at your request;
  • Questions about the content of this Privacy Statement.
    Note: In some cases, we may not be able to fulfill a request. If so, we will provide a motivated explanation.

Security

We have implemented appropriate technical and organizational measures to secure your personal data.

Cookies

To ensure the proper functioning of www.butlerpoint.nl and to facilitate your online ordering of our services, Butler Point uses functional cookies. Functional cookies necessary for the technical operation of the site can be placed without your consent.

Changes to the privacy statement

We may amend this Privacy Statement in the future. Our website will always display the most current version.

Customer rights

If you disagree with how we process your personal data or handle your customer rights, please contact us. You can also file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

Contact

If anything is incorrect or you would like to view or delete your data, please feel free to contact us.

Butler Point is a product of Do Company b.v.
Phone: +31 10-4187712
Email: aW5mb0Bkb2NvbXBhbnkubmw=
Website: www.docompany.nl
Mailing address: Jaffadwarsstraat 1, 3061 JL Rotterdam

We have not appointed a data protection officer.

Site by Alsjeblaft!