The face of your building

The Face of Your Building

The host or hostess has various responsibilities, including welcoming guests, managing appointments and reservations, ensuring hygiene and facilities at the reception, and providing information about the area, the building, and other matters. They also coordinate facilities services and support residents with their daily needs.

Keeping an Eye on Daily Essentials

The host or hostess assists residents with practical matters like making reservations and handing over keys. They are also responsible for spotting maintenance or safety issues and reporting them to the relevant services.

Communication with Residents and Management

The host or hostess acts as the link between residents and the management team or homeowners' association (VvE). They keep residents informed about everything relevant to those living in the apartment complex.

Active in Organising Events

The host or hostess helps organise events for residents, such as social gatherings, VvE meetings, or holiday celebrations. They also provide information about local events, the opening of new restaurants, and assist with making reservations.

Safety and Security

The host or hostess monitors access to the complex and registers visitors. They can quickly alert the appropriate emergency services or internal security in case of incidents or unsafe situations. Finally, they ensure cleanliness and safety in the communal areas.